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Kate Hilton, JD, MTS
Online Learning Director

Ms. Hilton is faculty at the Institute for Healthcare Improvement (IHI). She coaches IHI’s Open School and internal teams in the use of leadership, organizing and change management methods to advance and sustain improvement. She also advises and supports IHI’s large-scale change efforts, such as 100 Million Healthier Lives, SCALE, Age-Friendly Health Systems, and Merck for Mothers.

For over a decade, she has taught and coached people around the globe to build individual and organizational capability to address the adaptive, human-side of change. She has authored white papers and peer-reviewed articles on the subject, such as IHI’s Psychology of Change Framework. Kate has supported the design and implementation of large-scale community and health system improvement initiatives with partners such as the Centers for Medicare and Medicaid Services, Dartmouth-Hitchcock Medical Center, and the National Health Service of England.

Ms. Hilton is also lead faculty of IHI’s Leadership & Organizing for Change online course. She also serves as faculty in the Rockefeller Leadership Fellows and Management & Leadership Development Programs at Dartmouth College. She is a Founding Director and Senior Consultant at ReThink Health, and a Principal in Practice of the Leading Change Network. Kate earned an undergraduate degree at Dartmouth College, a Masters of Theological Studies at Harvard Divinity School, and a law degree from the University of Wisconsin Law School. She lives in Hanover, New Hampshire, with her husband and two sons.