Director of Business Operations
BioEmily MacDonald is the Director of Business Operations for Erie Family Health Centers, a Federally Qualified Health Center in Chicago, IL serving 88,000 patients in over 70 languages each year, regardless of ability to pay or immigration status. She leads and supports efforts across the organization’s 13 clinics related to reproductive health, hospital partnerships, and clinical education programs.
She previously served as Director of Health Center Operations at Erie’s Foster Avenue location, a clinic in one of the most diverse zip codes in the country which cared for many recently arrived refugees, asylees, and immigrants. As a Community Health Nurse at Erie for many years, Emily was part of an interdisciplinary team providing high-quality primary care to diverse patients from around the world. She has presented locally and nationally on providing community-based care to recently resettled communities.
She has also worked with Doctors Without Borders/Médecins Sans Frontièrs (MSF) in Mali, Cote d’Ivoire, and the Democratic Republic of the Congo where she focused on post-conflict healthcare access, immunization campaigns, and epidemic response. Before Nursing, Emily worked at a Washington, D.C. based nonprofit supporting domestic and international HIV/AIDS prevention programming.
Emily holds Bachelors’ degrees in Regional and Comparative Studies of Europe and the Middle East from the Georgetown University School of Foreign Service and in Nursing from Johns Hopkins University. She is currently pursuing a Master’s in Public Health with a focus on Health Policy and Administration at the University of Illinois Chicago.