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Quality Improvement

Pedro Delgado sitting at a table and writing on a piece of paper.

Exploring the Future of Quality Improvement

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In East London NHS Foundation Trust’s series celebrating ten years of Quality Improvement, Pedro Delgado ’21 examines what healthcare organizations can do to enhance the health of the population, reflecting on the progress of healthcare improvement over the past three decades and how we can continue to implement the necessary changes and fully embed them within the organizations that comprise healthcare.

Man in a blue shirt speaking and gesturing with his hands.

Preparing Staff and Volunteers to Serve the Public

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Thomas Merrill ’17 created a DEI curriculum for onboarding new staff and volunteers at a nonprofit clinic offering free services in rural North Carolina.

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Delivering Quality Management Training

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Lindsley Jeremiah Villarante ’20 provides quality management training in the Philippines, highlighting the importance of changing the systems that lead to poor outcomes in the country. His work motivates local governments to align with the directions outlined in national health objectives, focusing on governance, humanistic leadership, and performance indicators.

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